On Mar 30, 6:41Â am, "JB" wrote:
> I have just bought a Compaq notebook with XP Home. Â It is quite slow and now
> I notice that System is competing for CPU usage with Process inactive, even
> when I am not using ot«r have any programn opne. The usage ranges from about
> 30% to 70%.
>
> Any ideas why this is happening and what I can do?
>
> Thank you´
>
> JB
Nobody knows what is happening, so nobody can (without merely
guessing) suggest what to do. It is easy to provide more information
so there will be no guessing.
Reduce the possibility of existing malware on your system.
Download, install, update and do a full scan with these free malware
detection programs:
Malwarebytes (MBAM):
http://malwarebytes.org/
SUPERAntiSpyware: (SAS):
http://www.superantispyware.com/
They can be uninstalled later if desired.
What is your current antivirus and malware situation? McAfee, Norton,
Spybot, AVG, ZoneAlarm, etc.
Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste back here.
There would be some personal information (like System Name and User
Name) or whatever appears to be only your business that you can delete
from the paste.
Provide information about the current processes on your system.
To do that:
Right click the Taskbar, choose Task Manager and select the Processes
tab.
Click View, Select Columns, check the box that says: Virtual Memory
Size. Expand the width of the Task Manager by dragging the corners so
you can see all the columns and processes in one windo if possible.
Double click a column heading in TM to sort by the column. For
example, sort Task Manager by the CPU or Virtual Memory size column.
Take a screenshot of what you see in Task Manager (see below for
instructions).
Download CCleaner, install it, run it, click Tools, Startup.
CCleaner is good for this since it shows more information in a bigger
display and CCleaner has other useful functions you can check out
later. You can uninstall CCleaner later if you don't like it.
Notice in the example, CCleaner fills the whole screen. Sort the
columns by the Enabled field so all the Yes items are on top and drag
the columns sizes so all columns are readable - expecially the File
column.
Get CCleaner here:
http://www.ccleaner.com/
When you are done, we will be able to see what you are seeing.
To create and email/post/print a screenshot:
Press the Print Scrn button to copy your entire screen to the Windows
clipboard.
Press Alt Print Scrn to copy just the active window to the Windows
clipboard.
Open MS Paint:
Start, Program Accessories, Paint
When Paint opens, press CTRL-V to paste the clipboard, save the new
Paint file to your desktop or someplace you can remember. JPG files
take up less hard disk space than BMP files and just as readable.
Make as many screenshots as you need. Practice makes perfect. Be
careful your screenshot does not contain any personal information.
Practice viewing your images before you upload them to be sure they
are okay.
Some sites will let you attach a file directly to your post. If the
site has some kind of attachment/upload function it is usually easiest
just to use it.
If there is no such function in your message board to upload files,
then use a free third party image hosting WWW site.
Create a free account on some free picture hosting web site. You can
always remove your account later if you want. Here are some free
image hosting sites:
http://www.imageshack.us/
http://photobucket.com/
Using your free account, upload your screenshot(s) (the JPG or BMP
files) to the site and it will return to you a URL web address (a
Direct Link) for your new image(s) which you can paste the Direct Link
in a message post, email, etc.
Post that Direct Link web address back here in your response and we
can click on the link address and see your screenshot. Post as many
as you need - the sites are free.
When you are done, what you post for others to use should look
something like this:
http://img96.imageshack.us/img96/6530/taskmanagerv.jpg
http://img100.imageshack.us/img100/6969/ccleanerstartup.jpg