See the "How to obtain help" section of
http://support.microsoft.com/kb/979909
For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB979909).
Or you can...
Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
marinusw wrote:
> I am getting a "System Standby Failed" error message. This pops up on it's
> own.
>
> The full length message is: The service 'Microsoft .NET Framework
> v1.0.3705
> Update' is preventing the machine from entering standby. Try stopping this
> service and try again.
>
> Except for a Windows udpate that came through recently I can't think of
> anything that's changed. How do I correct this?