system restored no image found, how can i go back to windows 10 pro and not 7"

[DVashonCantino]

system restored no image found, how can i go back to windows 10 pro and not 7. Have had a bad week had some work on laptop thought i transferred everything to harddrive before they restored it. when they restored it they just put a file on desktop they restored from. me not knowing or thinking restore my system myself due to it draggin and freeze after thier help and have now found out i have no back up on my external drive or other laptop itself. what do i do? acer told me it would not restore back to 7 which is what it was prior bc it only really got used for work but said i had no choice

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