Switching between Teams rooms is causing webcam to break - Unknown USB Device Descriptor

D

David Borough

Guest
My workplace is having an issue with a specific model of Dell laptops (Latitude 3550) that have Realtek integrated webcams.We have been able to duplicate the issue after observing the camera 'break' while using teams.The webcam is working in Teams meeting. Several breakout rooms are established with single users. The organizer then visits the rooms, turning on/off the camera and mic while switching between rooms and back to the main room. With device manager open and webcam items expanded (includes a USB Composite Device, Integrated Webcam, and DFU Device) for observation, after switching room

Continue reading...
 
You must log in or register to reply here.

Similar threads

D
Switching between Teams rooms is causing webcam to break - Unknown USB Device Descriptor
Replies
0
Views
1
David Borough
D
A
Stay better connected with HP’s new collaboration tools for Microsoft Teams Rooms
Replies
0
Views
9
Athima Chansanchai, Writer
A
N
New Surface devices bring more value to business
Replies
0
Views
43
Nancie Gaskill, General Manager, Surface
N
N
Achieve more: Here are the best Windows devices to power your small business
Replies
0
Views
101
Nicole Dezen, CVP, Device Partner Sales
N
A
Shopping for back-to-school PCs? Check out these Windows 11 laptops
Replies
0
Views
17
Athima Chansanchai, Writer
A
Back
Top