Surface Laptop Go 3 fingerprint logon stopped working

Microsoft Windows

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Dec 10, 2024
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My Win 11 Surface laptop go fingerprint logon has suddenly stopped working.In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint!I have updated/reinstalled the biometric drivers in 'Device Manager' etc. The 'Services Credential manager is running and on auto. The OS is uptodate - build 22631.4602. With Windows Feature Experience Pack 1000.22700.1055.0. Nothing works.What is the problem and how can I repair?

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