Sudden popup and stutter in sound with occasional FPS drops in some games and videos.

  • Thread starter Thread starter Shivgre
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Shivgre

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I am having this strange sound lag/stutter/pop and sometimes FPS drop while playing games and videos from youtube in chrome/firefox.


I scanned with latencyMon and it shows DPC latency issues with some buffer thing sometimes while at other times it shows CPU throttling and network issue.


I isolated the network(Unplugged the LAN cable and disabled network adapter) and the issue was still there so it can't be network issue.

Its not related to my speakers since it happens with in ear 3.5 mm sony headphones too.


My PC is 8700k, 1070ti GTX, 32 GB RAM(I replaced RAM recently and issue is present with both old and new RAMs).


Temperatures usually fluctuate around 65 Degree Celcius for CPU with average 40% load and 60 degree celciuos for GPU.


HwInfo tool shows no thermal throttling in CPU and I disabled C states in Bios. I even tried turning off idle mode for CPU in windows so it constantly used 100% CPU and the issue was still there for the audio stutter/pop.


I give up now. I have reinstalled network drivers, nvidia drivers audio drivers and what not.


It seems to happen all of a sudden and than after restart it goes away for a while.


I have a corsair RM 850x PSU and I am sure its working fine. I have removed GPU and cleaned any dust from components and reinstalled everything except CPU and HDDs.


This issue started happening after I got M.2 SSD installed last month maybe it is related(I don't know). The games on this SSD works fine though.


I once moved TEMP directory paths to this new SSD, but than I reverted to original windows TEMP directory.



Below is the latest report from LatencyMon.


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CONCLUSION

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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

LatencyMon has been analyzing your system for 0:07:05 (h:mm:ss) on all processors.





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SYSTEM INFORMATION

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Computer name: SHIVGRE

OS version: Windows 10, 10.0, version 2004, build: 19041 (x64)

Hardware: System Product Name, System manufacturer

CPU: GenuineIntel Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz

Logical processors: 12

Processor groups: 1

RAM: 32708 MB total





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CPU SPEED

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Reported CPU speed: 3696 MHz



Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.





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MEASURED INTERRUPT TO USER PROCESS LATENCIES

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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.



Highest measured interrupt to process latency (µs): 4242.10

Average measured interrupt to process latency (µs): 3.434262



Highest measured interrupt to DPC latency (µs): 4239.50

Average measured interrupt to DPC latency (µs): 1.312536





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REPORTED ISRs

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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.



Highest ISR routine execution time (µs): 651.984848

Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation



Highest reported total ISR routine time (%): 0.099182

Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation



Total time spent in ISRs (%) 0.107541



ISR count (execution time <250 µs): 429439

ISR count (execution time 250-500 µs): 0

ISR count (execution time 500-1000 µs): 11

ISR count (execution time 1000-2000 µs): 0

ISR count (execution time 2000-4000 µs): 0

ISR count (execution time >=4000 µs): 0





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REPORTED DPCs

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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.



Highest DPC routine execution time (µs): 4033.453463

Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation



Highest reported total DPC routine time (%): 0.057760

Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation



Total time spent in DPCs (%) 0.195970



DPC count (execution time <250 µs): 1491672

DPC count (execution time 250-500 µs): 0

DPC count (execution time 500-10000 µs): 110

DPC count (execution time 1000-2000 µs): 5

DPC count (execution time 2000-4000 µs): 0

DPC count (execution time >=4000 µs): 1





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REPORTED HARD PAGEFAULTS

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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.



NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.



Process with highest pagefault count: mrt.exe



Total number of hard pagefaults 5126

Hard pagefault count of hardest hit process: 2335

Number of processes hit: 129





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PER CPU DATA

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CPU 0 Interrupt cycle time (s): 20.716421

CPU 0 ISR highest execution time (µs): 651.984848

CPU 0 ISR total execution time (s): 5.440942

CPU 0 ISR count: 382572

CPU 0 DPC highest execution time (µs): 4033.453463

CPU 0 DPC total execution time (s): 9.371130

CPU 0 DPC count: 1342815

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CPU 1 Interrupt cycle time (s): 2.024123

CPU 1 ISR highest execution time (µs): 75.326299

CPU 1 ISR total execution time (s): 0.021673

CPU 1 ISR count: 6733

CPU 1 DPC highest execution time (µs): 306.372294

CPU 1 DPC total execution time (s): 0.298052

CPU 1 DPC count: 47018

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CPU 2 Interrupt cycle time (s): 1.757615

CPU 2 ISR highest execution time (µs): 2.187229

CPU 2 ISR total execution time (s): 0.000080

CPU 2 ISR count: 74

CPU 2 DPC highest execution time (µs): 41.206169

CPU 2 DPC total execution time (s): 0.017151

CPU 2 DPC count: 6165

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CPU 3 Interrupt cycle time (s): 1.409057

CPU 3 ISR highest execution time (µs): 0.0

CPU 3 ISR total execution time (s): 0.0

CPU 3 ISR count: 0

CPU 3 DPC highest execution time (µs): 37.446429

CPU 3 DPC total execution time (s): 0.011315

CPU 3 DPC count: 3038

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CPU 4 Interrupt cycle time (s): 1.811828

CPU 4 ISR highest execution time (µs): 0.0

CPU 4 ISR total execution time (s): 0.0

CPU 4 ISR count: 0

CPU 4 DPC highest execution time (µs): 93.104437

CPU 4 DPC total execution time (s): 0.046883

CPU 4 DPC count: 16280

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CPU 5 Interrupt cycle time (s): 1.475458

CPU 5 ISR highest execution time (µs): 0.0

CPU 5 ISR total execution time (s): 0.0

CPU 5 ISR count: 0

CPU 5 DPC highest execution time (µs): 194.697511

CPU 5 DPC total execution time (s): 0.015075

CPU 5 DPC count: 4594

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CPU 6 Interrupt cycle time (s): 1.822206

CPU 6 ISR highest execution time (µs): 0.0

CPU 6 ISR total execution time (s): 0.0

CPU 6 ISR count: 0

CPU 6 DPC highest execution time (µs): 94.825216

CPU 6 DPC total execution time (s): 0.053541

CPU 6 DPC count: 16426

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CPU 7 Interrupt cycle time (s): 1.501907

CPU 7 ISR highest execution time (µs): 0.0

CPU 7 ISR total execution time (s): 0.0

CPU 7 ISR count: 0

CPU 7 DPC highest execution time (µs): 39.023268

CPU 7 DPC total execution time (s): 0.012413

CPU 7 DPC count: 3569

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CPU 8 Interrupt cycle time (s): 1.940953

CPU 8 ISR highest execution time (µs): 37.325216

CPU 8 ISR total execution time (s): 0.011136

CPU 8 ISR count: 15926

CPU 8 DPC highest execution time (µs): 74.781385

CPU 8 DPC total execution time (s): 0.068860

CPU 8 DPC count: 20586

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CPU 9 Interrupt cycle time (s): 1.702867

CPU 9 ISR highest execution time (µs): 3.449134

CPU 9 ISR total execution time (s): 0.013168

CPU 9 ISR count: 24145

CPU 9 DPC highest execution time (µs): 41.927489

CPU 9 DPC total execution time (s): 0.036796

CPU 9 DPC count: 13130

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CPU 10 Interrupt cycle time (s): 1.814848

CPU 10 ISR highest execution time (µs): 0.0

CPU 10 ISR total execution time (s): 0.0

CPU 10 ISR count: 0

CPU 10 DPC highest execution time (µs): 51.764610

CPU 10 DPC total execution time (s): 0.048810

CPU 10 DPC count: 13757

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CPU 11 Interrupt cycle time (s): 1.546691

CPU 11 ISR highest execution time (µs): 0.0

CPU 11 ISR total execution time (s): 0.0

CPU 11 ISR count: 0

CPU 11 DPC highest execution time (µs): 42.731061

CPU 11 DPC total execution time (s): 0.018835

CPU 11 DPC count: 4410

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