Stuck on the Windows 10 Lock Screen. CTRL+ALT+DEL Not Responding

[Daniel Rova]

I have a user stuck on the Windows 10 lock screen. CTRL+ALT+DEL is enabled, but not responding. All he gets is a flash on the screen. We have tried multiple keyboards and I ran a startup repair, following steps 1 and 2 on https://www.addictivetips.com/windows-tips/ctrlaltdel-screen/. I still cannot get into the PC.Any suggestions?

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