Startup error after installing Windows 11

  • Thread starter Thread starter WendyHoude
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WendyHoude

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Hoping someone can help...I was notified that my laptop (bought from BestBuy 2/15/2022) could upgrade from Window 10 home to Windows 11 and I did so without error. After about 3 weeks I started getting the error "TPM device not found" when starting up. If I keep turning off and restarting eventually when I hit enter at the error it brings me to my windows landing page, I enter my pin and then I don't have any issues accessing all of my files or apps.After this started I did go into Device Manager, viewed hidden devices, clicked on security and I remember seeing TPM 2.0 but I also saw TPM 1.2

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