Start sync link is now no longer highlighted in WMP

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In my Windows 10 WMP, my Start sync link is no longer highlighted when I have my phone connected to my personal computer. I'm trying to download songs from my computer into my phone, which I have done dozens of time, but now the Start sync link won't highlight so that I can click it. So, does anyone know what may be causing this and/or what the solution would be to fixing it?

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