Start menu unresponsive and Outlook + Teams disconnected

  • Thread starter Thread starter James_655
  • Start date Start date
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James_655

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Hoping someone can help here as we've been trying to find a permanent solution for 2 weeks.We've had calls from our clients (across 3 client bases so it's not software specific) whereby from the user’s perspective the start menu is just not working (you can right click, not left click). We can see the crashes in the event log for the StartMenuExperienceHost.exe as well as SearchApp.exeTheir Outlook and Teams are also disconnected. You attempt to sign back into Outlook and the password prompt doesn't appear at all.Creating a new profile seems to fix the start menu problem but not the Outlook an

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