spyware doctor and sidebyside error 59

[archangelsml]

i installed pc tools spyware doctor to rid myself of a nasty virus

called xpdenfender/ xp smart security 2010 etc. its all the same malware

just under different names. but back to point i installed sd and

everytime i reboot to fully install it i get a sidebyside error 58 and

59.



Date:4/16/2010 Source:SideBySide

Time:12:50:28 Am Category: None

Type: Error Event ID:59



Generate Activation Context failed for

C:\WINDOWS\system32\wuaucpl.cpl.manifest. Reference error message: The

operation completed successfully.





Date:4/16/2010 Source:SideBySide

Time:12:50:28 Am Category: None

Type: Error Event ID:58



Syntax error in manifest or policy file

"C:\WINDOWS\system32\wuaucpl.cpl.manifest" on line 0.





I've tried pc tools forums and they can't figure it out yet. I was

hoping there was some way to fix this.

 

[PA Bear [MS MVP]]

NB: If you had no anti-virus application installed or the subscription had

expired *when the machine first got infected* and/or your subscription has

since expired and/or the machine's not been kept fully-patched at Windows

Update, don't waste your time with any of the below: Format & reinstall

Windows. A Repair Install will NOT help!



Microsoft PCSafety provides home users (only) with no-charge support in

dealing with malware infections such as viruses, spyware (including unwanted

software), and adware.

https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1



Also available via the Consumer Security Support home page:

https://consumersecuritysupport.microsoft.com/



Otherwise...



1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx



NB: Run the FULL scan, not the QUICK scan! You may need to download the

MSRT on a non-infected machine, then transfer MRT.EXE to the infected

machine and rename it to SCAN.EXE before running it.



2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)

in Safe Mode with Networking, if need be:

http://onecare.live.com/site/en-us/center/howsafe.htm



2b. Vista or Win7=> Run this scan instead:

http://onecare.live.com/site/en-us/center/whatsnew.htm



3. Now run a thorough check for hijackware, including posting requested logs

in an appropriate forum, not here. DO NOT SKIP THIS STEP!!



Checking for/Help with Hijackware:

• http://mvps.org/winhelp2002/unwanted.htm

• http://inetexplorer.mvps.org/tshoot.html

• http://www.mvps.org/sramesh2k/Malware_Defence.htm

• http://www.elephantboycomputers.com/page2.html#Removing_Malware



**Chances are you will need to seek expert assistance in

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://www.spywarewarrior.com/viewforum.php?f=5,

http://www.dslreports.com/forum/cleanup,

http://www.bluetack.co.uk/forums/index.php,

http://aumha.net/viewforum.php?f=30 or other appropriate forums.**



If these procedures look too complex - and there is no shame in admitting

this isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





archangelsml wrote:

> i installed pc tools spyware doctor to rid myself of a nasty virus

> called xpdenfender/ xp smart security 2010 etc. its all the same malware

> just under different names. but back to point i installed sd and

> everytime i reboot to fully install it i get a sidebyside error 58 and

> 59.

>

> Date:4/16/2010 Source:SideBySide

> Time:12:50:28 Am Category: None

> Type: Error Event ID:59

>

> Generate Activation Context failed for

> C:\WINDOWS\system32\wuaucpl.cpl.manifest. Reference error message: The

> operation completed successfully.

>

>

> Date:4/16/2010 Source:SideBySide

> Time:12:50:28 Am Category: None

> Type: Error Event ID:58

>

> Syntax error in manifest or policy file

> "C:\WINDOWS\system32\wuaucpl.cpl.manifest" on line 0.

>

>

> I've tried pc tools forums and they can't figure it out yet. I was

> hoping there was some way to fix this.