Format the HDD & do a clean install of Windows. Please note that a Repair
Install (AKA in-place upgrade) will NOT suffice!
HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:
4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx
Other helpful references include:
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
Note: Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.
Tip: After getting the computer fully-patched, download/install KB971029
manually:
http://support.microsoft.com/kb/971029
NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).
Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Joe T. wrote:
> Can someone tell me what this is? What does it do? I'm cleaning up a
> office
> computer a ex-employee was using for a new employee. It's a icon on her
> desktop.
> XP Pro, Retail version SP2