sound suddenly stops on windows 11

[Elahe Zare]

hi! i have a new laptop (about 3 months old) and ever since I got it, the sound has been cutting out randomly. It happens at least once when i am streaming a show or a movie. i thought it was only happening on the prime video app, so was blaming that, as system sounds were still working but my show would suddenly be silent. today it also happened on disney+, one moment there was volume, then nothing the next. the volume button when i pressed it still made a sound, but i had to restart the whole browser to get volume back. my audio drivers say they're all up to date, as are windows updates. a l

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