Sound card no longer detected, unable to locate in dxdiag/device manager

[MrDisownedBean]

Hi


I'm unable to locate my sound card anywhere using command prompt;, dxdiag, device manager, and have trawled the internet for help. I've added my BIOS settings below and the Registry log.txt I receive when clicking the audio button on the taskbar (has a red cross on it)


I've tried resetting the pc, completely, with no resolution. Any help would be greatly appreciated. Thank you!


systeminfo cmd prompt result:


OS Name: Microsoft Windows 10 Pro

OS Version: 10.0.19042 N/A Build 19042

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: N/A

Registered Organization: N/A

Product ID: 00330-80952-17240-AA298

Original Install Date: 16/02/2021, 08:57:24

System Boot Time: 18/02/2021, 14:01:50

System Manufacturer: Default string

System Model: Intel Education Tablet

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 76 Stepping 4 GenuineIntel ~1441 Mhz

BIOS Version: American Megatrends Inc. B1501A_L3HWA2D_INTEL_T002.2018.0808.1728, 08/08/2018

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32


Registry log.txt: (can't paste entire document due to 6,000 character limit)


Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices


Name Property
---- --------
Audio


Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio


Name Property
---- --------
Capture
RemoteCapture


Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\RemoteCapture

Continue reading...