U
Unbashed
Guest
I have been part of SNDS for many years. I have over 300,000 IP addresses in my pool and in my 'access list'. Everything is clean and suddenly SNDS blocked a full /19 subnet with this "Blocked due to user complaints or other evidence of spamming" despite that none of the IPs show up in the "View Data" section at all, let alone red flags or spamming. In addition from the /19 subnet, at least 2,000 IPs are not in use! I have opened up numerous tickets via this link: http://go.microsoft.com/fwlink/?LinkID=614866 found in SNDS page: SNDS - FAQ
I have confirmed that my company complies with ALL of Outlook policies and such. JMRP, SNDS, RDNS, DKIM, SPF, DMARC, etc. Clean across the RBLs and SpamHaus, SORBS except SNDS.
All I get is pathetic outsourced support idiots with typical canned responses and ZERO human effort or relevance to my support ticket. I am sick and tired of theses outsourced imbeciles that work for these stupid companies that don't care about human support, hindering businesses and people.
It is baffling how brainless these 'outsourced' fools are that work for the SNDS team. Shameless, stupid people. Guaranteed support will respond here with stupidity, irrelevancy, canned responses. Like dumb robots.
Multiple tickets past week and no help at all.
Continue reading...
I have confirmed that my company complies with ALL of Outlook policies and such. JMRP, SNDS, RDNS, DKIM, SPF, DMARC, etc. Clean across the RBLs and SpamHaus, SORBS except SNDS.
All I get is pathetic outsourced support idiots with typical canned responses and ZERO human effort or relevance to my support ticket. I am sick and tired of theses outsourced imbeciles that work for these stupid companies that don't care about human support, hindering businesses and people.
It is baffling how brainless these 'outsourced' fools are that work for the SNDS team. Shameless, stupid people. Guaranteed support will respond here with stupidity, irrelevancy, canned responses. Like dumb robots.
Multiple tickets past week and no help at all.
Continue reading...