Smart Card Reader suddenly stopped working on Windows 11

  • Thread starter Thread starter JacobOrtega
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JacobOrtega

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I was just using my Identiv SCR3500C Smart Card reader to access secure files for work. Out of nowhere, my CAC reader suddenly stopped working. The issue will state "No Client Certificate presented". Basically it doesn't seem like the smart card reader wants to engage when it should be doing so when accessing secure sites. When I take the Smart Card reader and connect it to my other computer (a Mac) it works with the card no issues. What on earth is wrong and how can I fix this? I tried the following:- Uninstalled SCR3500C Smart Card reader, then reinstalled after restart- Deleted certificates

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