Shut down - Install update and shut down - forever

  • Thread starter Thread starter Alan T
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Alan T

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My machine recently cannot be shut down if I choose 'Install update and shut

down'.

The screen just keep saying:

Install 1 of 1 ...

then

Don't turn off the power, it will shut down itself

then repeat the above



I had been waiting for few hours still saying the same thing.
 
[Crosspost to Windows Update newsgroup]



Please state the full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;

Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) of the computer in question.



Can you tell us the KB number(s) of the update(s) in question?



What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)? Were any of these applications running

in the background when you installed ___?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





Alan T wrote:

> My machine recently cannot be shut down if I choose 'Install update and

> shut

> down'.

> The screen just keep saying:

> Install 1 of 1 ...

> then

> Don't turn off the power, it will shut down itself

> then repeat the above

>

> I had been waiting for few hours still saying the same thing.
 
I had the same issue, except I had it rebooting all night long on update 3 of

3. It would go to 100% and reboot again, only to install update 3 of 3.



Software running Vista Home premium SP2

It appears norton is shot, Everytime I try to open IE I get the message IE

has encountered a problem. I have several Norton red x's in my bar by my

clock. Norton is 360, exact version or build I can not say, because I can no

longer access it.

I tried to go back with system restore, but was told I had no restore

points. I know this to be incorrect.

The PC is a Toshiba Satellite P205D AMD Turion 64x2 Mobile Technology TL-58

32 bit OS



I have not tried uninstalling Norton Yet, but so far 'easy fixes' have not

been successful. I am not sure why I can open IE up with the link in windows

help. I get the error, but the page did load successfully. I have not tried

other software yet to know the full extent of the problem.



Security Update for Windows Vista (KB971468)



Installation date: ‎2/‎11/‎2010 9:21 AM



Installation status: Failed



Error details: Code 80071A30



Update type: Important



A security issue has been identified that could allow an unauthenticated

remote attacker to compromise your system and gain control over it. You can

help protect your system by installing this update from Microsoft. After you

install this update, you may have to restart your system.



More information:

http://go.microsoft.com/fwlink/?LinkId=155976



Help and Support:

http://support.microsoft.com



That was the last failure, the first failure was



Security Update for Windows Vista (KB975560)



Installation date: ‎2/‎11/‎2010 3:02 AM



Installation status: Failed



Error details: Code 80070026



Update type: Important



A security issue has been identified that could allow an unauthenticated

remote attacker to compromise your system and gain control over it. You can

help protect your system by installing this update from Microsoft. After you

install this update, you may have to restart your system.



More information:

http://go.microsoft.com/fwlink/?LinkId=167321



Help and Support:

http://support.microsoft.com





AL2------------------------------------------------------







"PA Bear [MS MVP]" wrote:



> [Crosspost to Windows Update newsgroup]

>

> Please state the full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;

> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) of the computer in question.

>

> Can you tell us the KB number(s) of the update(s) in question?

>

> What anti-virus application or security suite is installed and is your

> subscription current? What anti-spyware applications (other than Defender)?

> What third-party firewall (if any)? Were any of these applications running

> in the background when you installed ___?

>

> Has a(another) Norton or McAfee application ever been installed on the

> computer (e.g., a free-trial version that came preinstalled when you bought

> it)?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

>

> Alan T wrote:

> > My machine recently cannot be shut down if I choose 'Install update and

> > shut

> > down'.

> > The screen just keep saying:

> > Install 1 of 1 ...

> > then

> > Don't turn off the power, it will shut down itself

> > then repeat the above

> >

> > I had been waiting for few hours still saying the same thing.


>

> .

>
 
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