Shift Key is "ACTING" like its stuck - Can not use the Number Pad also

  • Thread starter Thread starter KashKXG
  • Start date Start date
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KashKXG

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The Shift lock on my laptop is acting up or perhaps Windows 10?

Basically the caps lock is reversed:


I have contacted the Microsoft chat support team prior with this case prior.


With the following:

Caps Lock On: lowercase
CAPS LOCK OFF: UPPERCASE
The numkeys '1 2 3 4 5' changed to '! @ # $ % ^ & * ( )'

This occurs at random times.


The shift lock problem occurs at the Windows 10 login screen when Windows starts, so then I must select "Forgot Password" after waiting a bit the screen loads, clicked on the 'X' and everything is back to normal (Caps Lock works and along with the both number pad.)


Sticky / Filter / Toggle keys are turned off.

Tried installing and uninstalling the Keyboard also Mice and other pointing devices and installing from the Lenovo site to no avail.



My Laptop: Lenovo

- DirectX 12: Detects No Input Problems


Details for the Keyboard as per the Device Manager:

Device Types: Keyboard:

Manufacturer: (Standard keyboards)

Location: plugged into keyboard port

Device Status: This device is working properly.


Driver Files:

C:\WINDOWS\system32\DRIVERS\i8042prt.sys

Provider: Micrsoft Corporation

File Version: 10.0.17134.1 (WinBuild. 160101.0800)

Copyright: Microsoft Corporation. All rights reserved.

Digital Signer: Microsoft Windows


C:\WINDOWS\system32\DRIVERS\kbdclass.sys

Provider: Micrsoft Corporation

File Version: 10.0.17134.1 (WinBuild. 160101.0800)

Copyright: Microsoft Corporation. All rights reserved.

Digital Signer: Microsoft Windows


C:\WINDOWS\system32\DRIVERS\SynTP.sys

Provider: Synaptics Incorporated

File Version: 19.3.10.38 09May17

Copyright: Copyright (C) Synaptics Incorporated 1996 - 2017

Digital Signer: Microsoft Windows Hardware Compatibility


The Keyboard Troubleshooter: Start / Settings / Update & Security / Troubleshoot / Keyboard

Says: "No changes or update were necessary."


The Detailed Information report:

Keyboard
Publisher details
Potential issues that were checked
Text Services Framework is not running
Text Services Framework is not running
Text services such as input method editor, handwriting recognition, and speech recognition depend on Text Services Framework.

Issue not present

Potential issues that were checked
Detection details
Text Services Framework is not running
Issue not present
Text services such as input method editor, handwriting recognition, and speech recognition depend on Text Services Framework.
Publisher details


Keyboard
Find and fix problems with your computer's keyboard settings.
Package Version:
1.0
Publisher:
Microsoft Windows
Keyboard
Find and fix problems with your computer's keyboard settings.
Package Version:
1.0
Publisher:
Microsoft Corporation


This is highly annoying and frustrating to say the least and I hopeful that the community can share some insights to rectify this experience.

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