C
Chloroplaste
Guest
Dear all,
I'm contacting you regarding the configuration of the server Auto-Reply.
By "Server Auto-reply" I mean this rule :
Thing is the mailbox I am talking about is a shared mailbox. Therefore, the rule can only be setup using OWA. But this option is not available on OWA.
My need for the sharedmailbox used as a point of entry for a Service Desk :
1) Create a first auto-reply when being adressed in "To"
2) Create another auto-reply when being adressed in "CC"
The only option I am thinking about would be :
- Convert the shared mailbox into a classic mailbox
- create the rule I want using OWA
- Converting back the mailbox into a sharedmailbox
=> This is not very convenient, and I don't know if the "rules" will survive the conversion.
Thanks in advance for your help on this matter.
Continue reading...
I'm contacting you regarding the configuration of the server Auto-Reply.
By "Server Auto-reply" I mean this rule :
Thing is the mailbox I am talking about is a shared mailbox. Therefore, the rule can only be setup using OWA. But this option is not available on OWA.
My need for the sharedmailbox used as a point of entry for a Service Desk :
1) Create a first auto-reply when being adressed in "To"
2) Create another auto-reply when being adressed in "CC"
The only option I am thinking about would be :
- Convert the shared mailbox into a classic mailbox
- create the rule I want using OWA
- Converting back the mailbox into a sharedmailbox
=> This is not very convenient, and I don't know if the "rules" will survive the conversion.
Thanks in advance for your help on this matter.
Continue reading...