Shared Calendar Issue in Outlook but works in OWA - User Calendar

  • Thread starter Thread starter Luis.8
  • Start date Start date
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Luis.8

Guest
Hello -


I been trying to find a solution to my problem. I seen several post but none seem to work in my case.


Environment

Win 10 Version 1903 Build 18362.418 64-bit

Outlook 2019 16.0.10351.20054 64-bit

Exchange 2016 Version 15.1 Build 1779.2



Situation

I have several staff that share their calendar between each other giving each other Reviewer permissions. However, some staff are not able to view details on the calendar as Outlook provides message "You do not have permission to view this calendar.". I know permissions are correct as it works in OWA and if user logs in to another workstation Outlook does allow them to view details for that users calendar.


What I have tried

Removed access for both the users having the issue and adding Reviewer access back

Tried changing Default calendar permissions to reviewer, editor, and owner

Deleting Outlook profile and adding it back

Confirmed mail certificate is not expired

Confirmed DNS records are pointing to correct server

Confirmed virtual directories are pointing to server


What I have noticed

This seems to be an issue isolated to the Win10 user profile. If I delete the user profile and have the user log back in they are able to see details for the staff members calendar. However, this issue returns after x amount of days.

When adding shared calendar to Outlook, Outlook Connection Status does not add that users as a connection. In Outlook profiles that are working I see staff members username in Outlook Connection Status.


Any suggesting would be greatly appreciated.

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