B
BrandoT
Guest
Hello:
I have an odd, rather intermittent and non-repeatable issue, effecting a large handful of our users involving sending attachments in our Exchange/Outlook 2010 environment. Both Windows 7 and 10 machines are affected. The issue is when the user takes an Excel or Word document and tries to 'Save & Send,' the Outlook client goes into a non-responsive state; the document eventually sends, but the Office app freezes for minutes.
Just to clarify the issue happens after the user presses the send button (with the doc attached), not when the user selects 'Send as Attachment' within Excel.
I have disabled potential add-ins, started in safe mode, repaired Office installations, even a new computer for testing. Results are inconclusive, as it happens on all them periodically. Is there a Windows update that has caused this?
Thanks in advance.
Brandon
Continue reading...
I have an odd, rather intermittent and non-repeatable issue, effecting a large handful of our users involving sending attachments in our Exchange/Outlook 2010 environment. Both Windows 7 and 10 machines are affected. The issue is when the user takes an Excel or Word document and tries to 'Save & Send,' the Outlook client goes into a non-responsive state; the document eventually sends, but the Office app freezes for minutes.
Just to clarify the issue happens after the user presses the send button (with the doc attached), not when the user selects 'Send as Attachment' within Excel.
I have disabled potential add-ins, started in safe mode, repaired Office installations, even a new computer for testing. Results are inconclusive, as it happens on all them periodically. Is there a Windows update that has caused this?
Thanks in advance.
Brandon
Continue reading...