Security settings and Personal Vault require a security key, except none is set up

  • Thread starter Thread starter Steffan G
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Steffan G

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Hello,I recently switched my phone which had the authenticator app, and now everything that required access through the authenticator verification is messed up as the settings haven't transferred properly. I was trying to access my account security settings earlier and I was prompted to use a physical security key, something I haven't set up and don't have. I've also confirmed with this the last link in this article Sign in to your Microsoft account with Windows Hello or a security key - Microsoft Support

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