Scanner No Longer Recognized

[Rick]

I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner

is no longer recognized as being installed (I uninstalled and reinstalled

scanner software but it didn't help). I called Belkin and they said it is an

HP problem. I called HP and they told me it's an XP problem. I sure could

use some help resolving this issue. Thanks, Rick

 

[Scott]

reinstall all usb hubs in device manager





On Sat, 27 Feb 2010 09:07:01 -0500, Rick

wrote:



> I'm using XP Home and added a Belkin N Router. Since then my HP 4320

> scanner

> is no longer recognized as being installed (I uninstalled and reinstalled

> scanner software but it didn't help). I called Belkin and they said it

> is an

> HP problem. I called HP and they told me it's an XP problem. I sure

> could

> use some help resolving this issue. Thanks, Rick





--

Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

 

[PA Bear [MS MVP]]

HP Support's blowing smoke up your kilt.



Rick wrote:

> I'm using XP Home and added a Belkin N Router. Since then my HP 4320

> scanner is no longer recognized as being installed (I uninstalled and

> reinstalled scanner software but it didn't help). I called Belkin and

> they

> said it is an HP problem. I called HP and they told me it's an XP

> problem.

> I sure could use some help resolving this issue. Thanks, Rick

 

[Unknown]

What happens if you remove the Belkin and reinstalled the scanner?

"Rick" wrote in message

news:690F21F1-DDF3-4F5C-8AB5-7DBFEF3DE538@microsoft.com...

> I'm using XP Home and added a Belkin N Router. Since then my HP 4320

> scanner

> is no longer recognized as being installed (I uninstalled and reinstalled

> scanner software but it didn't help). I called Belkin and they said it is

> an

> HP problem. I called HP and they told me it's an XP problem. I sure

> could

> use some help resolving this issue. Thanks, Rick

 

[Lem]

Rick wrote:

> I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner

> is no longer recognized as being installed (I uninstalled and reinstalled

> scanner software but it didn't help). I called Belkin and they said it is an

> HP problem. I called HP and they told me it's an XP problem. I sure could

> use some help resolving this issue. Thanks, Rick



Assuming that your "4320 scanner" is connected to your computer via a

USB cable, I can't imagine what adding a router would have to do with it.



I couldn't find any mention of anything with that product number on the

hp site, but assuming it's similar to the ScanJet 4300, see these:

http://h10025.www1.hp.com/ewfrf/wc/...5332&lc=en&dlc=en&cc=us&lang=en&product=58982

http://h10025.www1.hp.com/ewfrf/wc/...oc:5&lc=en&dlc=en&cc=us&product=58982&lang=en



Or try Scott's suggestion.



--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html