roblox PUR-UserAlreadyOwnsContent

[Windows Server]

today i tried loging into my account on roblox like usual and thought i buy more robux and tried buying more and the PUR-UserAlreadyOwnsContent massage pop up and i didnt get my robux and when i tried getting my robux back it just said the same thing and it also wont let me buy more robux and it just keep telling me to go to PUR-UserAlreadyOwnsContent and i dont know what to do pls someone help with this problem im on windows 11

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