Reset my Hp laptop

  • Thread starter Thread starter Ari1596
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Ari1596

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How long does this process usually take? I was trying to reset my laptop by myself, and it's been one hour since this blue screen appears.I did choose to keep my files and then choose to 'install windows from this device'. I'm not sure about the second one, could it be that I don't have the windows program in my laptop? so this process take forever?I've tried to force shut down my laptop too by pressing the on-off button, and it came back to this state.Please help what should I do.

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