Referenced account is locked out

[Nyna Business]

“The referenced account is currently locked out and may not be logged into” this happened after I had been trying to sign the account into my windows account and even though I was using the password it wasn’t working. I restarted the computer out of frustration and encountered this. I was trying to set up the pc for the first time and yeah… when I tried logging in it kept saying “oops something went wrong. It’s probably on our end just try again”Log in credentials were correct and I used the authentication app to approve the log in so like what on earth is happening?

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