Recent games using DirectX11/12 tends to crash with error code 0xc0000005

  • Thread starter Thread starter Cirio_Carrara
  • Start date Start date
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Cirio_Carrara

Guest
Hello,

I have for some time problems with games that would use directX11/12 (Monster Hunter, Iron Harvest, Battlefield V, Red Dead Redemption 2, Metro Exodus, Borderlands 3)

The games crash without any error code.

When I check the report with the "Event viewer" I get this: (sorry it is in French)


Nom de l’application défaillante IronHarvest.exe, version : 2019.3.13.56816, horodatage : 0x5eb05f38
Nom du module défaillant : d3d11.dll, version : 10.0.18362.387, horodatage : 0x7e72d1cb
Code d’exception : 0xc0000005
Décalage d’erreur : 0x000000000011e5e0
ID du processus défaillant : 0x2f10
Heure de début de l’application défaillante : 0x01d693de41666817
Chemin d’accès de l’application défaillante : D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\d3d11.dll
ID de rapport : efd3c6c8-3790-46f8-a9a5-e33a7539ac2d
Nom complet du package défaillant :
ID de l’application relative au package défaillant :


You can find the report.wer at the end.


This is my spec:

ASUS TUF Z390-PLUSGAMING (WI-FI)

Intel Core i5 9600K

Crucial Technology DDR4 16 GBytes (2x8GB)

NVIDIA GeForce RTX 2060


Hard drive: C: 500 Go Samsung SSD D: 4 To Seagate E: 1 To Seagate


I have already tried to format the disk with Window (C:) and thus re-installed Windows 10.

I have also tried to launch the games in admin mode but it only delays the crash.

I desactivated all overlays: Xbox, Geforce Experience, Discord

And updated all my graphic drivers Dxdiag and the command "sfc /scannow" didn't give any warnings (I have the Dxdiag report if needed)


Thank you for taking your time to reading this post and helping me to fix it.

Here is the report.wer:

Version=1

EventType=APPCRASH

EventTime=132455808411886222

ReportType=2

Consent=1

UploadTime=132455808421407049

ReportStatus=268435456

ReportIdentifier=8930eda4-23bc-42c3-bbfe-d01490530b89

IntegratorReportIdentifier=e11a85d9-e9fc-4367-98fe-7fa9fc2d4ba9

Wow64Host=34404

NsAppName=IronHarvest.exe

AppSessionGuid=00002ca4-0001-001a-a304-021bda93d601

TargetAppId=W:0006133fbe46f3715cb241fc662a23cdae1900000904!0000677e4a14f1b03b207d0ee0122597b7e401930282!IronHarvest.exe

TargetAppVer=2020//05//04:18:30:16!0!IronHarvest.exe

BootId=4294967295

ServiceSplit=2072510648

TargetAsId=858

UserImpactVector=269496592

IsFatal=1

EtwNonCollectReason=4

Response.BucketId=1beb0c57e8a0b20fedf23888a7d47de3

Response.BucketTable=4

Response.LegacyBucketId=2157849331046317539

Response.type=4

Sig[0].Name=Nom de l’application

Sig[0].Value=IronHarvest.exe

Sig[1].Name=Version de l’application

Sig[1].Value=2019.3.13.56816

Sig[2].Name=Horodatage de l’application

Sig[2].Value=5eb05f38

Sig[3].Name=Nom du module par défaut

Sig[3].Value=d3d11.dll

Sig[4].Name=Version du module par défaut

Sig[4].Value=10.0.18362.387

Sig[5].Name=Horodateur du module par défaut

Sig[5].Value=7e72d1cb

Sig[6].Name=Code de l’exception

Sig[6].Value=c0000005

Sig[7].Name=Décalage de l’exception

Sig[7].Value=000000000011e5e0

DynamicSig[1].Name=Version du système

DynamicSig[1].Value=10.0.18363.2.0.0.768.101

DynamicSig[2].Name=Identificateur de paramètres régionaux

DynamicSig[2].Value=1036

DynamicSig[22].Name=Information supplémentaire n° 1

DynamicSig[22].Value=2462

DynamicSig[23].Name=Information supplémentaire n° 2

DynamicSig[23].Value=24623ccb2981161d35f79343fc23a2d5

DynamicSig[24].Name=Information supplémentaire n° 3

DynamicSig[24].Value=06de

DynamicSig[25].Name=Information supplémentaire n° 4

DynamicSig[25].Value=06de4e4bfbb14262d2101ff3e0273943

UI[2]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

LoadedModule[0]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

LoadedModule[4]=D:\Steam\steamapps\common\Iron Harvest\release\UnityPlayer.dll

LoadedModule[5]=C:\Windows\System32\USER32.dll

LoadedModule[6]=C:\Windows\System32\win32u.dll

LoadedModule[7]=C:\Windows\System32\GDI32.dll

LoadedModule[8]=C:\Windows\System32\gdi32full.dll

LoadedModule[9]=C:\Windows\System32\msvcp_win.dll

LoadedModule[10]=C:\Windows\System32\ucrtbase.dll

LoadedModule[11]=C:\Windows\System32\ole32.dll

LoadedModule[12]=C:\Windows\System32\combase.dll

LoadedModule[13]=C:\Windows\System32\RPCRT4.dll

LoadedModule[14]=C:\Windows\System32\bcryptPrimitives.dll

LoadedModule[15]=C:\Windows\SYSTEM32\VERSION.dll

LoadedModule[16]=C:\Windows\System32\msvcrt.dll

LoadedModule[17]=C:\Windows\System32\advapi32.dll

LoadedModule[18]=C:\Windows\System32\sechost.dll

LoadedModule[19]=C:\Windows\System32\SHLWAPI.dll

LoadedModule[20]=C:\Windows\System32\SETUPAPI.dll

LoadedModule[21]=C:\Windows\System32\cfgmgr32.dll

LoadedModule[22]=C:\Windows\System32\bcrypt.dll

LoadedModule[23]=C:\Windows\System32\SHELL32.dll

LoadedModule[24]=C:\Windows\System32\shcore.dll

LoadedModule[25]=C:\Windows\System32\windows.storage.dll

LoadedModule[26]=C:\Windows\System32\profapi.dll

LoadedModule[27]=C:\Windows\System32\powrprof.dll

LoadedModule[28]=C:\Windows\System32\UMPDC.dll

LoadedModule[29]=C:\Windows\System32\kernel.appcore.dll

LoadedModule[30]=C:\Windows\System32\cryptsp.dll

LoadedModule[31]=C:\Windows\System32\OLEAUT32.dll

LoadedModule[32]=C:\Windows\System32\IMM32.dll

LoadedModule[33]=C:\Windows\SYSTEM32\OPENGL32.dll

LoadedModule[34]=C:\Windows\System32\CRYPT32.dll

LoadedModule[35]=C:\Windows\SYSTEM32\WINMM.dll

LoadedModule[36]=C:\Windows\System32\MSASN1.dll

LoadedModule[37]=C:\Windows\System32\WS2_32.dll

LoadedModule[38]=C:\Windows\SYSTEM32\WINHTTP.dll

LoadedModule[39]=C:\Windows\SYSTEM32\GLU32.dll

LoadedModule[40]=C:\Windows\SYSTEM32\HID.DLL

LoadedModule[41]=C:\Windows\SYSTEM32\WINMMBASE.dll

LoadedModule[42]=C:\Windows\SYSTEM32\dxcore.dll

LoadedModule[43]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll

LoadedModule[44]=C:\Windows\System32\PSAPI.DLL

LoadedModule[45]=C:\Program Files (x86)\Steam\steamclient64.dll

LoadedModule[46]=C:\Windows\System32\imagehlp.dll

LoadedModule[47]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

LoadedModule[48]=C:\Windows\SYSTEM32\MSWSOCK.dll

LoadedModule[49]=C:\Program Files (x86)\Steam\vstdlib_s64.dll

LoadedModule[50]=C:\Windows\SYSTEM32\Secur32.dll

LoadedModule[51]=C:\Program Files (x86)\Steam\tier0_s64.dll

LoadedModule[52]=C:\Windows\SYSTEM32\SSPICLI.DLL

LoadedModule[53]=C:\Windows\SYSTEM32\CRYPTBASE.DLL

LoadedModule[54]=C:\Windows\system32\uxtheme.dll

LoadedModule[55]=D:\Steam\steamapps\common\Iron Harvest\release\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll

LoadedModule[56]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\AnselPlugin64.dll

LoadedModule[57]=C:\Windows\SYSTEM32\VCRUNTIME140.dll

LoadedModule[58]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\AnselSDK64.dll

LoadedModule[59]=C:\Windows\System32\MSCTF.dll

LoadedModule[60]=C:\Windows\SYSTEM32\d3d11.dll

LoadedModule[61]=C:\Windows\SYSTEM32\dxgi.dll

LoadedModule[62]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll

LoadedModule[63]=C:\Windows\SYSTEM32\cryptnet.dll

LoadedModule[64]=C:\Windows\System32\WINTRUST.DLL

LoadedModule[65]=C:\Windows\system32\rsaenh.dll

LoadedModule[66]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvwgf2umx.dll

LoadedModule[67]=C:\Windows\system32\nvspcap64.dll

LoadedModule[68]=C:\Windows\SYSTEM32\ntmarta.dll

LoadedModule[69]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\NvCamera\NvCamera64.dll

LoadedModule[70]=C:\Windows\SYSTEM32\urlmon.dll

LoadedModule[71]=C:\Windows\SYSTEM32\WININET.dll

LoadedModule[72]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll

LoadedModule[73]=C:\Windows\SYSTEM32\DINPUT8.dll

LoadedModule[74]=C:\Windows\SYSTEM32\WindowsCodecs.dll

LoadedModule[75]=C:\Windows\SYSTEM32\iertutil.dll

LoadedModule[76]=C:\Windows\SYSTEM32\inputhost.dll

LoadedModule[77]=C:\Windows\SYSTEM32\CoreUIComponents.dll

LoadedModule[78]=C:\Windows\SYSTEM32\CoreMessaging.dll

LoadedModule[79]=C:\Windows\SYSTEM32\PROPSYS.dll

LoadedModule[80]=C:\Windows\SYSTEM32\wintypes.dll

LoadedModule[81]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\NvCamera\d3dcompiler_47_64.dll

LoadedModule[82]=C:\Windows\SYSTEM32\DEVOBJ.dll

LoadedModule[83]=C:\Windows\system32\nvapi64.dll

LoadedModule[84]=C:\Windows\system32\nvcuda.dll

LoadedModule[85]=C:\Windows\system32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvcuda64.dll

LoadedModule[86]=C:\Windows\System32\clbcatq.dll

LoadedModule[87]=C:\Windows\system32\wbem\wbemprox.dll

LoadedModule[88]=C:\Windows\SYSTEM32\wbemcomn.dll

LoadedModule[89]=C:\Windows\system32\wbem\wbemsvc.dll

LoadedModule[90]=C:\Windows\system32\wbem\fastprox.dll

LoadedModule[91]=C:\Windows\SYSTEM32\amsi.dll

LoadedModule[92]=C:\Windows\SYSTEM32\USERENV.dll

LoadedModule[93]=C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2008.9-0\MpOav.dll

LoadedModule[94]=C:\Windows\SYSTEM32\mscms.dll

LoadedModule[95]=C:\Windows\SYSTEM32\ColorAdapterClient.dll

LoadedModule[96]=C:\Windows\SYSTEM32\icm32.dll

LoadedModule[97]=C:\Windows\System32\MMDevApi.dll

LoadedModule[98]=C:\Windows\SYSTEM32\AUDIOSES.DLL

LoadedModule[99]=C:\Windows\SYSTEM32\resourcepolicyclient.dll

LoadedModule[100]=C:\Windows\SYSTEM32\xinput1_3.dll

LoadedModule[101]=C:\Windows\SYSTEM32\dcomp.dll

LoadedModule[102]=C:\Windows\SYSTEM32\dwmapi.dll

LoadedModule[103]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\CChromaEditorLibrary64.dll

LoadedModule[104]=C:\Windows\SYSTEM32\MSVCP140.dll

LoadedModule[105]=C:\Windows\SYSTEM32\VCRUNTIME140_1.dll

LoadedModule[106]=C:\Windows\SYSTEM32\mfc140u.dll

LoadedModule[107]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.1082_none_9e8193e1e45b25c1\Comctl32.dll

LoadedModule[108]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\dsruntime.dll

LoadedModule[109]=C:\Windows\System32\WLDAP32.dll

LoadedModule[110]=C:\Windows\SYSTEM32\DNSAPI.dll

LoadedModule[111]=C:\Windows\System32\NSI.dll

LoadedModule[112]=C:\Windows\System32\rasadhlp.dll

LoadedModule[113]=C:\Windows\System32\fwpuclnt.dll

LoadedModule[114]=C:\Windows\system32\schannel.DLL

LoadedModule[115]=C:\Windows\SYSTEM32\mskeyprotect.dll

LoadedModule[116]=C:\Windows\SYSTEM32\ncrypt.dll

LoadedModule[117]=C:\Windows\SYSTEM32\NTASN1.dll

LoadedModule[118]=C:\Windows\system32\ncryptsslp.dll

LoadedModule[119]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\fpasm.dll

LoadedModule[120]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL

LoadedModule[121]=C:\Windows\SYSTEM32\dhcpcsvc.DLL

LoadedModule[122]=C:\Windows\SYSTEM32\gpapi.dll

LoadedModule[123]=C:\Windows\System32\Windows.UI.dll

LoadedModule[124]=C:\Windows\System32\TextInputFramework.dll

LoadedModule[125]=C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll

LoadedModule[126]=C:\Windows\SYSTEM32\bthprops.cpl

LoadedModule[127]=C:\Windows\SYSTEM32\xinput1_4.DLL

LoadedModule[128]=C:\Windows\SYSTEM32\xinput1_2.DLL

LoadedModule[129]=C:\Windows\SYSTEM32\xinput1_1.DLL

LoadedModule[130]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\CSteamworks.dll

LoadedModule[131]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\steam_api64.dll

LoadedModule[132]=C:\Windows\SYSTEM32\WINNSI.DLL

LoadedModule[133]=C:\Windows\system32\napinsp.dll

LoadedModule[134]=C:\Windows\system32\pnrpnsp.dll

LoadedModule[135]=C:\Windows\System32\winrnr.dll

LoadedModule[136]=C:\Windows\system32\NLAapi.dll

LoadedModule[137]=C:\Windows\system32\wshbth.dll

LoadedModule[138]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\lib_burst_generated.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=18363

OsInfo[3].Key=ubr

OsInfo[3].Value=1082

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=1036

OsInfo[7].Key=geoid

OsInfo[7].Value=84

OsInfo[8].Key=sku

OsInfo[8].Value=101

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=768

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=566745

OsInfo[15].Key=osinsty

OsInfo[15].Value=2

OsInfo[16].Key=iever

OsInfo[16].Value=11.1082.18362.0-11.0.210

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=16232

OsInfo[19].Key=svolsz

OsInfo[19].Value=465

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=190318

OsInfo[22].Key=bldtm

OsInfo[22].Value=1202

OsInfo[23].Key=bldbrch

OsInfo[23].Value=19h1_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.18362.1082.amd64fre.19h1_release.190318-1202

OsInfo[30].Key=buildflightid

OsInfo[31].Key=edition

OsInfo[31].Value=Core

OsInfo[32].Key=ring

OsInfo[32].Value=Retail

OsInfo[33].Key=expid

OsInfo[34].Key=containerid

OsInfo[35].Key=containertype

OsInfo[36].Key=edu

OsInfo[36].Value=0

FriendlyEventName=Fonctionnement arrêté

ConsentKey=APPCRASH

AppName=IronHarvest.exe

AppPath=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=CC982D3B0477DC7986E4C81C230BD260

MetadataHash=495101534

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