Recent Documents Disappear

[D Harris]

Office 2007 has been running fine for 18 months with Vista. Last month

the "Recent Documents" list began disappearing after a reboot of the

computer. Just exiting Excel or Word didn't cause the problem. Using

Excel Options/Advanced or running the Diagnostics did no good.

I wonder if this isn't some kind of Registry screw up, but will specific

instructions to fix.

Any help is appreciated.









--

D Harris

 

[Bob I]

Usually this behavior is the result of the user installing some

privacy/security software that wipes/erases recent history entries.



D Harris wrote:



> Office 2007 has been running fine for 18 months with Vista. Last month

> the "Recent Documents" list began disappearing after a reboot of the

> computer. Just exiting Excel or Word didn't cause the problem. Using

> Excel Options/Advanced or running the Diagnostics did no good.

> I wonder if this isn't some kind of Registry screw up, but will specific

> instructions to fix.

> Any help is appreciated.

>

>

>

>

 

[D Harris]

You are correct. The culprit was "Advance System Care". For anyone with

the same problem, Look under Maintain Windows/Privacy Sweep/and

Automated Sweep for the application that is effected.



Bob I;3662255 Wrote:

> Usually this behavior is the result of the user installing some

> privacy/security software that wipes/erases recent history entries.

>

> D Harris wrote:

> -

> Office 2007 has been running fine for 18 months with Vista. Last month

> the "Recent Documents" list began disappearing after a reboot of the

> computer. Just exiting Excel or Word didn't cause the problem. Using

> Excel Options/Advanced or running the Diagnostics did no good.

> I wonder if this isn't some kind of Registry screw up, but will

> specific

> instructions to fix.

> Any help is appreciated.

>

>

>

> -









--

D Harris

 

[Bob I]

You're welcome, thank you for posting back with the program name, and

settings.



D Harris wrote:

> You are correct. The culprit was "Advance System Care". For anyone with

> the same problem, Look under Maintain Windows/Privacy Sweep/and

> Automated Sweep for the application that is effected.

>

> Bob I;3662255 Wrote:

>

>>Usually this behavior is the result of the user installing some

>>privacy/security software that wipes/erases recent history entries.

>>

>>D Harris wrote:

>>-

>>Office 2007 has been running fine for 18 months with Vista. Last month

>>the "Recent Documents" list began disappearing after a reboot of the

>>computer. Just exiting Excel or Word didn't cause the problem. Using

>>Excel Options/Advanced or running the Diagnostics did no good.

>>I wonder if this isn't some kind of Registry screw up, but will

>>specific

>>instructions to fix.

>>Any help is appreciated.

>>

>>

>>

>>-

>

>

>

>

>