Is KB842773 showing as being installed in Add/Remove Programs in the
Control Panel ? [ Windows XP Hotfix - KB842773 ]
If it is, click the Remove button to uninstall it.
Download it from here and *save* it:
http://www.microsoft.com/downloads/...b1-ba43-480f-983d-eb19368f9047&DisplayLang=en
[ Click the Continue button to Validate the system.
IF there's a Validation issue, stop right here and post back. ]
Once the download completes, close the browser and any other open programs.
*** Disconnect the system from it's network or internet connection ***
*Completely* disable the installed antivirus software for now.
Please consult the Help file of the AV or the manufactuer's web site for
instructions on how to do so *before* you disconnect the system.
Now install WindowsXP-KB842773-v2-x86-enu.exe and restart the system.
No matter if it installs or not *** remember to reenable the installed
AV prior to reconnecting the system ***
Did it install ?
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
southernebelle_1999 wrote:
> unable to find install on computer says has been downloaded and due to using
> system restore on computer now am unable to find and is causing windows
> update to keep downloading but will not install again. says failed. Any help
> will be appreciated.