Random Forced Hibernations. Asus w/ AMD and NVIDIA

  • Thread starter Thread starter JoBeefus
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JoBeefus

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I have an ASUS G15 (GU503QR), with an AMD 5900hs and NVIDIA 3070m. I have been having Event 41 errors that force my laptop to hibernate. The problem is that it's happening fast enough that it doesn't write any error to the Event Viewer. I will restart the laptop and an hour later it will happen again. I have been in touch with ASUS support, with little help. I have scanned memory, checked every error and fault in the event viewer. The only thing that has brought back any problem is sfc/scannow thru command prompt. I have logged the error and created a dump file. The error shown is 0x00000050. The dump file is below. Can anyone help me out? I am not exactly sure what to do from here. Thanks in advance.

Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP (16 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff803`2d600000 PsLoadedModuleList = 0xfffff803`2e22a390

Debug session time: Sun Feb 14 15:32:59.506 2021 (UTC - 6:00)

System Uptime: 0 days 2:01:41.114

Loading Kernel Symbols

...............................................................

................................................................

................................................................

...............................

Loading User Symbols



Loading unloaded module list

..........

For analysis of this file, run !analyze -v

1: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



PAGE_FAULT_IN_NONPAGED_AREA (50)

Invalid system memory was referenced. This cannot be protected by try-except.

Typically the address is just plain bad or it is pointing at freed memory.

Arguments:

Arg1: ffffae819c980000, memory referenced.

Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

Arg3: fffff80340958cd7, If non-zero, the instruction address which referenced the bad memory

address.

Arg4: 0000000000000000, (reserved)



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 2



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on CODYSG15



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 10



Key : Analysis.Memory.CommitPeak.Mb

Value: 79



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 50



BUGCHECK_P1: ffffae819c980000



BUGCHECK_P2: 2



BUGCHECK_P3: fffff80340958cd7



BUGCHECK_P4: 0



READ_ADDRESS: ffffae819c980000



MM_INTERNAL_CODE: 0



IMAGE_NAME: nvlddmkm.sys



MODULE_NAME: nvlddmkm



FAULTING_MODULE: fffff803401a0000 nvlddmkm



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



PROCESS_NAME: System



TRAP_FRAME: ffffd580cc5ff0e0 -- (.trap 0xffffd580cc5ff0e0)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=ffffae819c97f000 rbx=0000000000000000 rcx=ffff808659bc3c38

rdx=000000000001b3fd rsi=0000000000000000 rdi=0000000000000000

rip=fffff80340958cd7 rsp=ffffd580cc5ff270 rbp=0000000000000006

r8=0000000000000400 r9=000000000001a02a r10=0000000000000000

r11=ffffd580cc5ff290 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei ng nz na pe nc

nvlddmkm+0x7b8cd7:

fffff803`40958cd7 42891480 mov dword ptr [rax+r8*4],edx ds:ffffae81`9c980000=????????

Resetting default scope



STACK_TEXT:

ffffd580`cc5fee38 fffff803`2da1ee6b : 00000000`00000050 ffffae81`9c980000 00000000`00000002 ffffd580`cc5ff0e0 : nt!KeBugCheckEx

ffffd580`cc5fee40 fffff803`2d80c960 : ffffd580`cc5ff050 00000000`00000002 ffffd580`cc5ff160 00000000`00000000 : nt!MiSystemFault+0x1f465b

ffffd580`cc5fef40 fffff803`2da03c5e : fffff803`401b3a44 fffff803`40bd2c6a fffff803`40bdc36a fffff803`40e7182d : nt!MmAccessFault+0x400

ffffd580`cc5ff0e0 fffff803`40958cd7 : ffff8086`59bc3c38 00000000`000720c7 ffff6f78`3173d2fe ffff8086`59b9a000 : nt!KiPageFault+0x35e

ffffd580`cc5ff270 fffff803`40c4854a : 00000000`00000003 ffff8086`4deac000 ffff8086`4deac003 00000000`0000000f : nvlddmkm+0x7b8cd7

ffffd580`cc5ff2a0 fffff803`401b3a44 : ffff8086`59b9a000 00000000`0000000f 00000000`00000000 00000000`00000001 : nvlddmkm+0xaa854a

ffffd580`cc5ff340 fffff803`40bd2c6a : ffff8086`4debc500 ffffd580`cc5ff3d9 ffff8086`4deac000 00000000`00000000 : nvlddmkm+0x13a44

ffffd580`cc5ff370 fffff803`40bdc36a : 00000000`00000000 00000000`00000001 00000000`00000000 ffff8086`4deac000 : nvlddmkm+0xa32c6a

ffffd580`cc5ff440 fffff803`40e7182d : 00000000`00000004 00000000`00000004 ffff8086`4de91000 00000000`00000001 : nvlddmkm+0xa3c36a

ffffd580`cc5ff4c0 fffff803`40e710af : 00000000`00000001 ffff8086`4de91001 00000000`00000000 00000000`00000000 : nvlddmkm+0xcd182d

ffffd580`cc5ff590 fffff803`40e99d92 : ffff8086`4de91000 ffffd580`cc5ff689 00000000`00000001 00000000`00000007 : nvlddmkm+0xcd10af

ffffd580`cc5ff5e0 fffff803`3ca6162d : fffff803`40e99c68 00000000`00000001 00000000`00000000 00000000`ffffffff : nvlddmkm+0xcf9d92

ffffd580`cc5ff6f0 fffff803`3ca60b7f : 00000000`00000000 ffffd580`cc5ff7b1 00000000`00000000 fffff803`00000000 : dxgkrnl!DpiDxgkDdiSetPowerState+0x59

ffffd580`cc5ff750 fffff803`3ca61aae : 00000000`00000000 ffff8086`4df7ebd0 00000000`00000001 00000000`00000001 : dxgkrnl!DpiFdoSetAdapterPowerState+0x15f

ffffd580`cc5ff810 fffff803`3ca60f01 : ffffd580`cc5ffb00 fffff803`409afcf3 ffff8086`47e68e00 ffff8086`4df7edc0 : dxgkrnl!DpiFdoHandleDevicePower+0x2ee

ffffd580`cc5ff8b0 fffff803`3ca62450 : ffff8086`4df7ebd0 ffff8086`4ecba180 ffff8086`4ecba030 e94bd39e`4794807b : dxgkrnl!DpiFdoDispatchPower+0x21

ffffd580`cc5ff8e0 fffff803`4023c002 : 00000000`00000001 ffffd580`cc5ffa99 00000000`00000001 ffff8086`4de91000 : dxgkrnl!DpiDispatchPower+0xe0

ffffd580`cc5ffa00 fffff803`4023b0b4 : 00000000`c0000002 ffff8086`4de91001 ffff8086`4ecba030 ffff8086`00000000 : nvlddmkm+0x9c002

ffffd580`cc5ffb00 fffff803`2d99ca99 : ffff8086`628cb040 ffffd580`cc5ffbb0 ffff8086`4df7ebd0 ffff8086`00000000 : nvlddmkm+0x9b0b4

ffffd580`cc5ffb30 fffff803`2d917e25 : ffffffff`fa0a1f00 fffff803`2d99c8c0 ffff8086`51359d30 00000000`00000084 : nt!PopIrpWorker+0x1d9

ffffd580`cc5ffbd0 fffff803`2d9fd0d8 : fffff803`29621180 ffff8086`628cb040 fffff803`2d917dd0 00330045`007a004d : nt!PspSystemThreadStartup+0x55

ffffd580`cc5ffc20 00000000`00000000 : ffffd580`cc600000 ffffd580`cc5f9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28





SYMBOL_NAME: nvlddmkm+7b8cd7



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 7b8cd7



FAILURE_BUCKET_ID: AV_INVALID_nvlddmkm!unknown_function



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {df018c6e-47ce-6234-d97b-e5d8699ade66}



Followup: MachineOwner

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