Random crash and restart during general use, Event ID 1001, Bugcheck: 0x00000116

  • Thread starter Thread starter Shokara01
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Shokara01

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Can someone help me with this problem? I recently purchased an HP Omen 30L PC with an NVidia RTX-3080 graphics card, and lately it has been randomly restarting during general usage. I went into This PC, Manage, Event Viewer, Windows Logs, System, and this is what I found under "General":"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffdb0628171010, 0xfffff802669919e4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\windows\MEMORY.DMP.

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