Quick Assist Will Not Open - System Is Set To 'Allow Remote Access'

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Default Username 45

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Anyone help with this?Experiencing repeated lock-ups / freezes of Win 10 while online.System often locks during reboot as well, and recently displayed a message regarding 'Event Log.' I was able to open 'Event Log' but uncertain what to look for.Wish to try remote assist instead of sharing files to 'Cloud.'Thanks

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