Purchase of $80 app made through Microsoft store disappeared

  • Thread starter Thread starter Simon Leischnig
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Simon Leischnig

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Dear support, I purchased the app StaffPad from Microsoft Store in 2015 as is visible in my purchase history (purchase 567172088485230107). However, now it is not in my apps anymore and when I try to open it I would have to buy it again which is not acceptable. Please assist me in restoring this app so I can use it again. The app in question is "StaffPad". Best, Simon LeischnigP.S. the support.microsoft.com links are all broken for me (curiously the ones that would lead me to contact a real human, not a chatbot)You don't have permission to access "http://support.microsoft.com/en-us/account-bil

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