Pur-useralreadyownscontent error after purchase

[Benny Veglianti]

So recently I tried purchasing 1 dollar worth of robux using my my microsoft currency, when I tried to purchase it, it said it went through but I did not get my robux, when I try purchasing robux again it says pur-useralreadyowns content, I have tried reseting my device, reseting the microsoft store, my roblox is up to date, this has happened to me before and what I did was request a refund, that seemed to fix it but when I tried to request a refund this time I was refused, so now I don't know what to do please help!

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