Prompt an Error "Something Went Wrong" When Registering a New Fingerprint as Windows Hello Login

  • Thread starter Thread starter JackyWHC
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JackyWHC

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Hello All,I am writing this as I am having an issue when register a new fingerprint to use the Windows Hello function.I have searched the solutions online but it seems does not help for me, so here are the solutions I tried:1. Reinstall the Drivers of the Fingerprint Scanner- My fingerprint scanner device name is Goodix MOC Fingerprint, using the latest driver 3.4.32.460.2. Disable the Fingerprint Scanner and Re-enable the Fingerprint Scanner- Tried. The situation is still the same.3. Delete the WinBioDatabase CacheHere are the steps: 1. Open Services console (Windows key + R and type Services

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