problems with Office 2007

[pencilpusher57]

I have Microsoft Office 2007. Sometimes it works, at least the first time I

use it after i start my computer. The next time I click on Word or Excel, it

opens to a blank screen. The toolbars do appear at the top of the screen.

If I click ANYWHERE on the screen or the commands a blue bar appears at the

top of the screen which reads "Document 1 - Microsoft Word" and I get the

hourglass. If I do nothing but wait that hourglass just stays on the screen

forever. the only way out of this is to click the 'X' in the upper right

hand corner. Then I get the message "This program is not responding". I

click "End Now" and get the "choose to end nonresponding program, etc, etc

This is very frustrating and time consuming. Sometimes rebooting my

computer corrects the problem, sometimes not.

 

[db]

you might try booting into

safe mode and see if

office performs better this

environment.



if so, then there are a

couple of things you can

do.



--



db·´¯`·...¸>

DatabaseBen, Retired Professional

- Systems Analyst

- Database Developer

- Accountancy

- Veteran of the Armed Forces

- Microsoft Partner

- @hotmail.com

~~~~~~~~~~"share the nirvana" - dbZen



>

>



"pencilpusher57" wrote in message

newsA6D5500-04CF-41E3-812C-699A7AB204EE@microsoft.com...

> I have Microsoft Office 2007. Sometimes it works, at least the first time I

> use it after i start my computer. The next time I click on Word or Excel, it

> opens to a blank screen. The toolbars do appear at the top of the screen.

> If I click ANYWHERE on the screen or the commands a blue bar appears at the

> top of the screen which reads "Document 1 - Microsoft Word" and I get the

> hourglass. If I do nothing but wait that hourglass just stays on the screen

> forever. the only way out of this is to click the 'X' in the upper right

> hand corner. Then I get the message "This program is not responding". I

> click "End Now" and get the "choose to end nonresponding program, etc, etc

> This is very frustrating and time consuming. Sometimes rebooting my

> computer corrects the problem, sometimes not.

 

[Ben M. Schorr, MVP]

Try starting Word in Safe Mode (hold down CTRL as you click the icon) and

see if the problem persists.



--

-Ben-

Ben M. Schorr, MVP

Roland Schorr & Tower

http://www.rolandschorr.com

http://www.officeforlawyers.com/word.htm

Author - The Lawyer's Guide to Microsoft Word 2007:

http://tinyurl.com/abaword2007







"pencilpusher57" wrote in message

newsA6D5500-04CF-41E3-812C-699A7AB204EE@microsoft.com...

> I have Microsoft Office 2007. Sometimes it works, at least the first time

> I

> use it after i start my computer. The next time I click on Word or Excel,

> it

> opens to a blank screen. The toolbars do appear at the top of the screen.

> If I click ANYWHERE on the screen or the commands a blue bar appears at

> the

> top of the screen which reads "Document 1 - Microsoft Word" and I get the

> hourglass. If I do nothing but wait that hourglass just stays on the

> screen

> forever. the only way out of this is to click the 'X' in the upper right

> hand corner. Then I get the message "This program is not responding". I

> click "End Now" and get the "choose to end nonresponding program, etc, etc

> This is very frustrating and time consuming. Sometimes rebooting my

> computer corrects the problem, sometimes not.

 

[Pencilpusher57]

I still have the same problem starting in safe mode



"Ben M. Schorr, MVP" wrote:



> Try starting Word in Safe Mode (hold down CTRL as you click the icon) and

> see if the problem persists.

>

> --

> -Ben-

> Ben M. Schorr, MVP

> Roland Schorr & Tower

> http://www.rolandschorr.com

> http://www.officeforlawyers.com/word.htm

> Author - The Lawyer's Guide to Microsoft Word 2007:

> http://tinyurl.com/abaword2007

>

>

>

> "pencilpusher57" wrote in message

> newsA6D5500-04CF-41E3-812C-699A7AB204EE@microsoft.com...

> > I have Microsoft Office 2007. Sometimes it works, at least the first time

> > I

> > use it after i start my computer. The next time I click on Word or Excel,

> > it

> > opens to a blank screen. The toolbars do appear at the top of the screen.

> > If I click ANYWHERE on the screen or the commands a blue bar appears at

> > the

> > top of the screen which reads "Document 1 - Microsoft Word" and I get the

> > hourglass. If I do nothing but wait that hourglass just stays on the

> > screen

> > forever. the only way out of this is to click the 'X' in the upper right

> > hand corner. Then I get the message "This program is not responding". I

> > click "End Now" and get the "choose to end nonresponding program, etc, etc

> > This is very frustrating and time consuming. Sometimes rebooting my

> > computer corrects the problem, sometimes not.

>