Windows 11
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- Dec 10, 2024
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My Microsoft Arc Mouse that is Bluetooth attached (no USB) disconnects from my brand new Dell Inspiron 16 (windows 11) after a few hours on screen lock. If I turn off the laptop bluetooth adapter and turn it back on, the mouse automatically reconnects - until the next time I walk away from the laptop. While connected, there are no issues - the problem only happens after a few hours of idle time.Things I have tried:1 - I have 2 MS Arc Mouse to test with - both behave the same on the Inspiron 16.2 - Replaced batteries - no change.3 - I have tested both mice on different laptops WHERE THEY WORK
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