Problems with Microsoft Arc Mouse after idle - nothing seems to fix the issue.

Microsoft Windows

Active Members
Joined
Dec 10, 2024
Messages
9,563
My Microsoft Arc Mouse that is Bluetooth attached (no USB) disconnects from my brand new Dell Inspiron 16 (windows 11) after a few hours on screen lock. If I turn off the laptop bluetooth adapter and turn it back on, the mouse automatically reconnects - until the next time I walk away from the laptop. While connected, there are no issues - the problem only happens after a few hours of idle time.Things I have tried:1 - I have 2 MS Arc Mouse to test with - both behave the same on the Inspiron 16.2 - Replaced batteries - no change.3 - I have tested both mice on different laptops WHERE THEY WORK

Continue reading...
 
Back
Top