problems after removing virus

  • Thread starter Thread starter scotty1990
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scotty1990

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i had the xp defender virus and installed malwarebytes to remove it after

running the scan and restarting my compter any program that i try to open it

just gives me a box the says "open program with" and doesn't actualy work and

i have to manualy open my programs any help would be great
 
On Mar 22, 3:51 pm, scotty1990

wrote:

> i had the xp defender virus and installed malwarebytes to remove it after

> running the scan and restarting my compter any program that i try to openit

> just gives me a box the says "open program with" and doesn't actualy workand

> i have to manualy open my programs any help would be great  



Go to this WWW site by Doug Knox:



http://www.dougknox.com/



On the left, click the Win XP Fixes, File Association Fixes and read

the directions at

the top of the page.



Download the EXE File Association Fix and apply it, then reboot.
 
"scotty1990" wrote:



> i had the xp defender virus and installed malwarebytes to remove it after

> running the scan and restarting my compter any program that i try to open it

> just gives me a box the says "open program with" and doesn't actualy work and

> i have to manualy open my programs any help would be great







Hi Scott,

This mean the shortcut for these Programs are corrupt or the pointer to the

root where the executional process is been replaced by the malicious virus,

hence you lost the pointer or linker to these progs!

Use the file association to repair:

http://www.dougknox.com/xp/file_assoc.htm



Or try to delete the corrupt shortcuts and create a new ones from the list

of all programs on Start Menu.

HTH

nass

---

http://www.nasstec.co.uk







..
 
On Mar 22, 3:51 pm, scotty1990

wrote:

> i had the xp defender virus and installed malwarebytes to remove it after

> running the scan and restarting my compter any program that i try to openit

> just gives me a box the says "open program with" and doesn't actualy workand

> i have to manualy open my programs any help would be great  



....a common issue with an easy solution after removing that affliction!
 
From: "scotty1990"



| i had the xp defender virus and installed malwarebytes to remove it after

| running the scan and restarting my compter any program that i try to open it

| just gives me a box the says "open program with" and doesn't actualy work and

| i have to manualy open my programs any help would be great



You had malware but "XP Defender" is not a virus.



All viruses are malware but not all malware are viruses.



"XP Defender" is called a rogue malware and is a conjob to get money out of you.





If you are getting "...a box the says "open program with..." it may NOT be fully removed

as there may be remnants or the TDL3 RootKit.





Download HiJack This! (HJT)

http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe



If it won't install or run than you can try to rename this with a .COM extension.

If possible post the contents of the HJT log in your post with a full explanation of your

problem and what you have done to date in one of the below expert forums. If you can't

create a HJT log, mention that in your post.



{ Please - Do NOT post the HJT Log here ! }



Forums where you can get expert advice for HiJack This! (HJT) Logs.



NOTE: Registration is REQUIRED in any of the below before posting a log



Suggested primary:

http://www.thespykiller.co.uk/index.php?board=3.0



Suggested secondary:

http://www.bleepingcomputer.com/forums/forum22.html

http://www.malwarebytes.org/forums/index.php?showforum=7



Suggested tertiary:

http://www.dslreports.com/forum/cleanup

http://www.cybertechhelp.com/forums/forumdisplay.php?f=25

http://www.atribune.org/forums/index.php?showforum=9

http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html

http://gladiator-antivirus.com/forum/index.php?showforum=170

http://forum.networktechs.com/forumdisplay.php?f=130

http://forums.maddoktor2.com/index.php?showforum=17

http://www.spywarewarrior.com/viewforum.php?f=5

http://forums.spywareinfo.com/index.php?showforum=18

http://forums.techguy.org/f54-s.html

http://forums.tomcoyote.org/index.php?showforum=27

http://forums.subratam.org/index.php?showforum=7

http://www.5starsupport.com/ipboard/index.php?showforum=18

http://aumha.net/viewforum.php?f=30

http://makephpbb.com/phpbb/viewforum.php?f=2

http://forums.techguy.org/54-security/

http://forums.security-central.us/forumdisplay.php?f=13





--

Dave

http://www.claymania.com/removal-trojan-adware.html

Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
You've got MUCH more work to do!



NB: If you had no anti-virus application installed or the subscription had

expired *when the machine first got infected* and/or your subscription has

since expired and/or the machine's not been kept fully-patched at Windows

Update, don't waste your time with any of the below: Format & reinstall

Windows. A Repair Install will NOT help!



Microsoft PCSafety provides home users (only) with no-charge support in

dealing with malware infections such as viruses, spyware (including unwanted

software), and adware.

https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1



Also available via the Consumer Security Support home page:

https://consumersecuritysupport.microsoft.com/



Otherwise...



1. See if you can download/run the MSRT manually:

http://www.microsoft.com/security/malwareremove/default.mspx



NB: Run the FULL scan, not the QUICK scan! You may need to download the

MSRT on a non-infected machine, then transfer MRT.EXE to the infected

machine and rename it to SCAN.EXE before running it.



2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)

in Safe Mode with Networking, if need be:

http://onecare.live.com/site/en-us/center/howsafe.htm



2b. Vista or Win7=> Run this scan instead:

http://onecare.live.com/site/en-us/center/whatsnew.htm



3. Now run a thorough check for hijackware, including posting requested logs

in an appropriate forum, not here. DO NOT SKIP THIS STEP!!



Checking for/Help with Hijackware:

• http://mvps.org/winhelp2002/unwanted.htm

• http://inetexplorer.mvps.org/tshoot.html

• http://www.mvps.org/sramesh2k/Malware_Defence.htm

• http://www.elephantboycomputers.com/page2.html#Removing_Malware



**Chances are you will need to seek expert assistance in

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://www.spywarewarrior.com/viewforum.php?f=5,

http://www.dslreports.com/forum/cleanup,

http://www.bluetack.co.uk/forums/index.php,

http://aumha.net/viewforum.php?f=30 or other appropriate forums.**



If these procedures look too complex - and there is no shame in admitting

this isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002



scotty1990 wrote:

> i had the xp defender virus and installed malwarebytes to remove it after

> running the scan and restarting my compter any program that i try to open

> it

> just gives me a box the says "open program with" and doesn't actualy work

> and i have to manualy open my programs any help would be great
 
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