Problem with update kb4474419 reverting changes and BSOD

  • Thread starter Thread starter Guevnaki
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Guevnaki

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Hello.

Windows 7 ultimate 64 bit sp1 user with a ryzen 5 1600 cpu user here.


I'm trying to update my GPU drivers via nvidia geoforce but I am told that I need to install two windows updates to continue. The updates are (kb4474419) and (kb4490628) which I downloaded as standalone msu updates from the microsoft update catalog. I grabbed the x64 for both and the (kb4474419) is the v3 from september of 2019. As far as I've seen and read neither of those two require any additional prerequisite updates.

After rebooting I'm greeted to a BSOD and followed by "Failure configuring Windows updates. Reverting changes." Something like that appears on screen briefly. (kb4490628) seems to have installed correctly since I'm told that it's already there when starting up that msu again. Its the (kb4474419) that seems to be the one causing the BSOD since that one can be started up again.


Attached is an image of the dmp as seen through BlueScreenView and also part of my Disk management screen since some google forum tips have said that it could be a space issue, but as you can see there's 100mb system reserve. The top indicates that the driver AMDRyzenMasterDriver.sys is an issue and the bottom highlights mentions the former and also mentions ntoskernl.exe. So I'm not sure where to go from here. The only thing AMD would be the CPU, so do you think its a BIOS issue?

Should I try to update that or get some additional drivers? I'm at a loss on what to do next since I've never had an issue with installing w7 updates.

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