Problem with the requested operation required elevation

[Le Anjay]

When I open up some settings, I have a problem when I start the "run as administrator" its bring me to pop up that say "to continue, enter an admin username or password" and its required a fingerprint. when I done to fill it all, my laptop read it right. But then another pop up shows "the requested operation required elevation" and keep looping. *sorry for my bad english*I have no picture,'cause in that case, screenshot doesnt work

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