Problem with my cddvdw drive not recognizing media.

[Scott Sanchez]

here is the log excerpt. I don't understand what the issue is and I am hoping someone can point me in the right direction. Whether the drive has failed, and needs replaced or it is simply a configuration or software issue. Thanks.


Log Name: Microsoft-Windows-Kernel-PnP/Configuration

Source: Microsoft-Windows-Kernel-PnP

Date: 10/31/2019 2:34:45 PM

Event ID: 410

Task Category: None

Level: Information

Keywords:

User: SYSTEM

Computer: Mine

Description:

Device SCSI\CdRom&Ven_TSSTcorp&Prod_CDDVDW_SN-208AB\4&4a05ac&0&010000 was started.



Driver Name: cdrom.inf

Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}

Service: cdrom

Lower Filters:

Upper Filters:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />

<EventID>410</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000000000000</Keywords>

<TimeCreated SystemTime="2019-10-31T21:34:45.311756500Z" />

<EventRecordID>299</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="128" />

<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

<Computer>Mine</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="DeviceInstanceId">SCSI\CdRom&amp;Ven_TSSTcorp&amp;Prod_CDDVDW_SN-208AB\4&amp;4a05ac&amp;0&amp;010000</Data>

<Data Name="DriverName">cdrom.inf</Data>

<Data Name="ClassGuid">{4d36e965-e325-11ce-bfc1-08002be10318}</Data>

<Data Name="ServiceName">cdrom</Data>

<Data Name="LowerFilters">

</Data>

<Data Name="UpperFilters">

</Data>

<Data Name="Problem">0x0</Data>

<Data Name="Status">0x0</Data>

</EventData>

</Event>

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