Problem with entering Product Key for Office

[Patrick Kingsbury]

I recently reset my windows laptop. I had to reenter the Product Key for Office. I purchased this previously. I entered the Product Key and it says site cannot be reached. I hit reload and nothing. Troubleshooting does not reveal anything. I'm trying to gain access to some of my files and need Office to work. Please help. I've triple checked the Product Key and do not understand why it does not work? Yes, it's almost 10 years old but it worked fine up until a month ago.

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