Problem upgrading Laptop Acer Extensa 5230C / 32 bit / 465 GB Ram memory with Windows 7 Ultimate to Windows 10

  • Thread starter Thread starter Pedro R Bernal
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Pedro R Bernal

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GM Dear Microsoft communities forums or engineers . hope everything is well


I have a big problem I'm trying to upgraded my family laptop Acer Extensa 5230 C with windows 7 Ultimate to Windows 10 version

the process starter fine I get the light blue screen saying that Windows 10 is been installed on it and it will restarted a couple's of time

after this it goes into the black screen with the windows square icon of windows 10 and the round clock star going on.


But after a couples hours doing the round clock I get a message saying everything is going back and the laptops return back to Windows 7 Ultimate I don't know why?


I need help with this problem is my father computer he only used for his emails and basic stuff. I such be able to upgrade this laptop to Windows 10 right.


Thx Pedro Robert

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