Printer not talking to laptop since update KB 5048685

Windows Server

Windows Server

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Joined
Dec 10, 2024
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The update was downloaded on 12 December and it knocked out the printer from the laptop completely. We reinstalled the Wi-Fi printer (Canon MG5751) and downloaded new drivers etc but we’re unable to get the devices talking to each other. Does anyone have any ideas as what we should do? There is no error code only a message to say there is an error printing.

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