Printer Issues and Saving to PDF

  • Thread starter Thread starter Luke Richardson
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Luke Richardson

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Hello,


I can't seem to add any printers, even ones I've recently been printing from successfully, as well being unable to Save as PDF from Excel. I'm able to save as a PDF from Word without any issues as well as from Google Chrome browser. I can't print rom any source.


When trying to Save As from Excel, I get the error message no printers are installed. When I try to add a printer I then get the error message "The Active Domain Directory Services is Currently Unavailable."

I've tried all the steps in this troubleshooting link to fix the issue but with no success;

Fix: Active Directory Domain Services Currently Unavailable in Windows 10, 8.1 or 7


I've had other messages saying the print spooler isn't running, even though I've restarted and tried all the steps in this link;

How to Stop, Start or Restart the Windows Print Spooler Service - Micro PC Tech


I've also tried downloading the driver direct from the manufacturer, removed and readded the printer, reset my WiFi router, and ran the Printer Troubleshooter - which just says no printer is installed, when I do try and add it doesn't acknowledge it's there.



I'm using a HP Pavilion Laptop 14-bk0xx, Windows 10, 64 bit, Intel Pentium CPU 4415U.



Thanks

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