Print Spooler Stops Several Times Per Day

[DLF IT Tech]

We have 4 RD Session Hosts which are managed by a Connection Broker. The Print Spooler service randomly stops on each of the hosts. It seems to happen more on 2 of the servers. I'm having trouble finding the cause. This went from never happening, to happening about once a week, to now happening 5-6 times per day.


Event Log - General tab

Faulting application name: spoolsv.exe, version: 10.0.14393.3085, time stamp: 0x5d1d7cc8

Faulting module name: jscript.dll, version: 5.812.10240.16384, time stamp: 0x5d804423

Exception code: 0xc0000005

Fault offset: 0x0000000000005223

Faulting process id: 0x5948

Faulting application start time: 0x01d57a032a3f18ac

Faulting application path: C:\Windows\System32\spoolsv.exe

Faulting module path: C:\Windows\System32\jscript.dll

Report Id: 34267c01-cc0a-41ef-9c82-066a33f4e406

Faulting package full name:

Faulting package-relative application ID:


XML:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-10-03T16:01:48.552416900Z" />
<EventRecordID>470280</EventRecordID>
<Channel>Application</Channel>
<Computer>sRSHdlfna202.i.dlfna.com</Computer>
<Security />
</System>
- <EventData>
<Data>spoolsv.exe</Data>
<Data>10.0.14393.3085</Data>
<Data>5d1d7cc8</Data>
<Data>jscript.dll</Data>
<Data>5.812.10240.16384</Data>
<Data>5d804423</Data>
<Data>c0000005</Data>
<Data>0000000000005223</Data>
<Data>5948</Data>
<Data>01d57a032a3f18ac</Data>
<Data>C:\Windows\System32\spoolsv.exe</Data>
<Data>C:\Windows\System32\jscript.dll</Data>
<Data>34267c01-cc0a-41ef-9c82-066a33f4e406</Data>
<Data />
<Data />
</EventData>

</Event>

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