L
LauriePassmore
Guest
Hi gurus.
I have stuck a strange print spooler problem that I would like to get some direction on. I have read the solutions presented but I'm not sure how relevant they are. I am also still gathering info but need some pointers on exactly what would be useful.
We have 5 computers of various types with windows 7 (home premium) or windows 10, all exhibiting the same symptoms. Approximately 3 weeks ago the all suddenly started having problems with the print spooler. If the computers are restarted they will work for a while and then the office apps (word, excel, access and outlook).exc excel, excel, access and outlook) will stop responding. The will either not load or will stop when selecting the print function. Stopping the pint spooler immediately fixes the issue. But after it is restarted the problem will eventually reoccur.
There are several different printers including a couple of network connected and also a USB printer. 3 different printrr models.
I am told that there have been no new applications nor software loaded nor were any updates applied around the time that the problem first occurred, although Microsoft patches are applied automatically so they may not have noticed one.
Does anybody have any ideas on where to start on this one?
Thanks
Continue reading...
I have stuck a strange print spooler problem that I would like to get some direction on. I have read the solutions presented but I'm not sure how relevant they are. I am also still gathering info but need some pointers on exactly what would be useful.
We have 5 computers of various types with windows 7 (home premium) or windows 10, all exhibiting the same symptoms. Approximately 3 weeks ago the all suddenly started having problems with the print spooler. If the computers are restarted they will work for a while and then the office apps (word, excel, access and outlook).exc excel, excel, access and outlook) will stop responding. The will either not load or will stop when selecting the print function. Stopping the pint spooler immediately fixes the issue. But after it is restarted the problem will eventually reoccur.
There are several different printers including a couple of network connected and also a USB printer. 3 different printrr models.
I am told that there have been no new applications nor software loaded nor were any updates applied around the time that the problem first occurred, although Microsoft patches are applied automatically so they may not have noticed one.
Does anybody have any ideas on where to start on this one?
Thanks
Continue reading...