G
Gofarlow7186
Guest
Out of the blue, I lost the connection to my printer (Canon MG7720). I went to reinstall the driver and received an error that the Print Spooler was not running. I started the Print Spooler Service, but it stops and gives the following error in the Event Viewer:
Faulting application name: spoolsv.exe, version: 10.0.18362.476, time stamp: 0x0c68a260
Faulting module name: msvcrt.dll, version: 7.0.18362.1, time stamp: 0xf5bdefd7
Exception code: 0xc0000005
Fault offset: 0x000000000005e606
Faulting process id: 0x3754
Faulting application start time: 0x01d5adf150e0820d
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: edfaec49-281e-47db-9081-75a6404beccc
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: Application Error
Date: 12/8/2019 1:01:24 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: spoolsv.exe, version: 10.0.18362.476, time stamp: 0x0c68a260
Faulting module name: msvcrt.dll, version: 7.0.18362.1, time stamp: 0xf5bdefd7
Exception code: 0xc0000005
Fault offset: 0x000000000005e606
Faulting process id: 0x3754
Faulting application start time: 0x01d5adf150e0820d
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: edfaec49-281e-47db-9081-75a6404beccc
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-12-08T18:01:24.062029700Z" />
<EventRecordID>1056</EventRecordID>
<Channel>Application</Channel>
<Computer>XXX</Computer>
<Security />
</System>
<EventData>
<Data>spoolsv.exe</Data>
<Data>10.0.18362.476</Data>
<Data>0c68a260</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.18362.1</Data>
<Data>f5bdefd7</Data>
<Data>c0000005</Data>
<Data>000000000005e606</Data>
<Data>3754</Data>
<Data>01d5adf150e0820d</Data>
<Data>C:\WINDOWS\System32\spoolsv.exe</Data>
<Data>C:\WINDOWS\System32\msvcrt.dll</Data>
<Data>edfaec49-281e-47db-9081-75a6404beccc</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I have tried:
1) Reboot
2) Cleared out all old printers from Settings and Registry
3) Updated to the latest versions and security patches
4) Ran "SFC /scannow"
5) Ran "DISM /Online /Cleanup-Image /RestoreHealth"
6)Reinstall the latest C++ Redistributable Package
7)Re-Registered msvcrt.dll
7) Replaced msvcrt.dll from another machine
8) Rolled back to a previous image and updated
No luck. I keep getting the same error. Does anyone have any ideas?
Thanks,
Gary
Continue reading...
Faulting application name: spoolsv.exe, version: 10.0.18362.476, time stamp: 0x0c68a260
Faulting module name: msvcrt.dll, version: 7.0.18362.1, time stamp: 0xf5bdefd7
Exception code: 0xc0000005
Fault offset: 0x000000000005e606
Faulting process id: 0x3754
Faulting application start time: 0x01d5adf150e0820d
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: edfaec49-281e-47db-9081-75a6404beccc
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: Application Error
Date: 12/8/2019 1:01:24 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: spoolsv.exe, version: 10.0.18362.476, time stamp: 0x0c68a260
Faulting module name: msvcrt.dll, version: 7.0.18362.1, time stamp: 0xf5bdefd7
Exception code: 0xc0000005
Fault offset: 0x000000000005e606
Faulting process id: 0x3754
Faulting application start time: 0x01d5adf150e0820d
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: edfaec49-281e-47db-9081-75a6404beccc
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-12-08T18:01:24.062029700Z" />
<EventRecordID>1056</EventRecordID>
<Channel>Application</Channel>
<Computer>XXX</Computer>
<Security />
</System>
<EventData>
<Data>spoolsv.exe</Data>
<Data>10.0.18362.476</Data>
<Data>0c68a260</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.18362.1</Data>
<Data>f5bdefd7</Data>
<Data>c0000005</Data>
<Data>000000000005e606</Data>
<Data>3754</Data>
<Data>01d5adf150e0820d</Data>
<Data>C:\WINDOWS\System32\spoolsv.exe</Data>
<Data>C:\WINDOWS\System32\msvcrt.dll</Data>
<Data>edfaec49-281e-47db-9081-75a6404beccc</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I have tried:
1) Reboot
2) Cleared out all old printers from Settings and Registry
3) Updated to the latest versions and security patches
4) Ran "SFC /scannow"
5) Ran "DISM /Online /Cleanup-Image /RestoreHealth"
6)Reinstall the latest C++ Redistributable Package
7)Re-Registered msvcrt.dll
7) Replaced msvcrt.dll from another machine
8) Rolled back to a previous image and updated
No luck. I keep getting the same error. Does anyone have any ideas?
Thanks,
Gary
Continue reading...