Preventing and Removing Duplicates

  • Thread starter Thread starter Michael1000
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Michael1000

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I exported Outlook data from an old Exchange email account for a number of employees, and imported them into a new Exchange account. I told it to "Do not import duplicates". It imported duplicates anyway. Why is that?

I ran a test for removing duplicate emails with Outlook 365 on my own account. I highlighted the Inbox, went to the Home tab, and in the Delete group I selected "Clean Up Folder and Subfolders". I inspected the emails it found as duplicates. NONE of the emails were duplicates, but Outlook put them in the Deleted Items folder anyway. Outlook completely misidentified them.

I don't trust Outlook at this point with my customer's data. How can I clean out all these duplicates ACCURATELY?

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